Connect to a Shadowserve Technician:

If you are already a customer and you have a 7-digit rescue code from one of our technicians, please enter it a the bottom of this page and we'll be right with you.

Please note, you will need to run the software that is downloaded after choosing Connect To Technician below. In the case of both Windows and Mac, you should find the software in your Downloads folder.

If you would like to contact us about setting up a support agreement with us, please head over to our contact page and drop us a line with your information.

Enter your 7-digit code